Effective business management
With a mind for systems and decades of operations experience across industries I offer direction, task management, and solutions to small businesses and organizations.
What I do:
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Systems Development
• Assess existing processes and infrastructure to identify needs and inefficiencies.
• Create and document Standard Operating Procedures and business structure.
• Strategically implement usable tools that streamline your work.
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Task Management
• Manage your calendar, schedule staff, invoice clients, and organize information so you are in control.
• Proactively address the operational needs of your business, keeping items off your to-do list.
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Human Relations
• Create and market job listings; coordinate interviewing and hiring candidates.
• Publish employee handbook and develop trainings.
• Manage benefits programs that attract and retain great employees.
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Marketing & Events
• Strengthen your business profile through strategic promotions and collaborations.
• Develop and automate marketing campaigns.
• Secure opportunities for development and networking to build your professional reputation.
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Customer Service
• Create pipeline and onboarding systems to minimize busywork with each new customer.
• Communicate with customers to represent your business and ensure consistent messaging.
• Establish and maintain CRM, invoice clients, and request testimonial.